FAQ: “Why can’t I connect a vendor to an expense imported from FreshBooks?”

FAQ is a regular blog feature that answers frequently asked question and makes them available as a growing list of tagged blogs.

We love our friends over at Freshbooks, but because they’re focused on doing what they do well and we’re focused on doing what we do well, the synched information between our companies is not completely aligned. It’s like driving in Europe – sometimes you’re on the right side of the road and sometimes you’re on the left side of the road. Normally it’s not a problem, except when you’re switching.

The issue is that FreshBooks does not have a vendor name linked to their transactions, only a client name. Permitting our users to enter a Vendor name would mean changing the transaction as imported from FreshBooks and that would involve changing the Freshbooks API which is something we cannot do.

The best way to make it work is this: If you need to link a transaction to a vendor and want it to be in FreshBooks, enter your expenses into IAC-EZ and then export them to FreshBooks and turn off the FreshBooks Expense import integration.

Our goal is to make your bookkeeping EZ and that includes seamless integration with partners. Although the above suggestion should work for most circumstances, we are including on a long-term solution in our roadmap.

Do you have a Question? Please email it to support@iacez.com.

Jessica Routier

Jessica wants to talk to you! She is who coordinates the contests, travels to all the conferences, and interfaces on a fun level with customers on a daily basis in order to bring our users together as a community.

Jessica has a B.Admin and an MBA. Her background in business, along with a diverse skill-set (including a diploma in Medical Transportation, retail experience, and experience as a paralegal) make her a valued, highly flexible team member.

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