FAQ: “Why can’t I log into the forum or support tickets with my username and password?”
FAQ is a regular blog feature that answers frequently asked questions and makes them available as a growing list of tagged blogs.
At IAC-EZ, we want to make your bookkeeping experience EZ… but we also want to make it safe and secure.
• To do your normal bookkeeping activities, you will use your username and password.
• In order to post on the forum, you will need to register separately.
• And, to use the support desk, you will need another username and password.
At first, this looks like it might be extra work. However, it’s important to us that your information is kept secure and “pigeon-holed” so that (for example) our tech people can have access to the tech side of IAC-EZ to solve technical problems but NOT access to your business’ books!
Yes, it’s an extra step to go from one to the other but we know that you will appreciate the added layers of security we’ve implemented to keep your financials safe.
Do you have a Question? Please email it to support@iacez.com.
Posted in: *F.A.Q's*
Jessica Routier
Jessica wants to talk to you! She is who coordinates the contests, travels to all the conferences, and interfaces on a fun level with customers on a daily basis in order to bring our users together as a community.
Jessica has a B.Admin and an MBA. Her background in business, along with a diverse skill-set (including a diploma in Medical Transportation, retail experience, and experience as a paralegal) make her a valued, highly flexible team member.
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