Accounting & Bookkeeping Blog and Ramblings By IAC-EZ » *F.A.Q’s* http://blog.iacez.com Thu, 29 Jul 2010 21:35:03 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 What is the Recommended Browser for IAC-EZ? http://blog.iacez.com/2010/03/03/what-is-the-recommended-browser-for-iac-ez/ http://blog.iacez.com/2010/03/03/what-is-the-recommended-browser-for-iac-ez/#comments Wed, 03 Mar 2010 22:57:04 +0000 Penny Feigel http://blog.iacez.com/?p=1301 IAC-EZ performs best if used in either Internet Explorer or FireFox. Using other browsers is not recommended at this time. (Hey, we’d love it if we could work everywhere but we’d rather spend our effort creating great features that most of our users will find helpful. Someday, we’ll see about getting on board with other browsers but there are only 24 hours in a day).

]]> http://blog.iacez.com/2010/03/03/what-is-the-recommended-browser-for-iac-ez/feed/ 0 Where Do We Add A New Deposit Account? http://blog.iacez.com/2010/02/18/where-do-we-add-a-new-deposit-account/ http://blog.iacez.com/2010/02/18/where-do-we-add-a-new-deposit-account/#comments Thu, 18 Feb 2010 16:10:48 +0000 Penny Feigel http://blog.iacez.com/?p=1279 New Deposit accounts can be added under your Chart of Accounts Tab.

Step one: Go down to the Reconcile Deposit Accounts, and on that page click the Add New Account button. 

Step two… oh. There’s only one step. Yes, it’s that EZ!

]]> http://blog.iacez.com/2010/02/18/where-do-we-add-a-new-deposit-account/feed/ 0 Can I save the data I enter in IAC-EZ on to my own computer? http://blog.iacez.com/2009/12/16/can-i-save-the-data-i-enter-on-to-my-own-computer/ http://blog.iacez.com/2009/12/16/can-i-save-the-data-i-enter-on-to-my-own-computer/#comments Thu, 17 Dec 2009 04:10:40 +0000 Penny Feigel http://blog.iacez.com/?p=1184 Yes.  It’s so EZ!  Just go to the Import/Export tab to download as a CSV.

]]> http://blog.iacez.com/2009/12/16/can-i-save-the-data-i-enter-on-to-my-own-computer/feed/ 0 I am trying to upload a CSV file, and it’s not working. What should I do? http://blog.iacez.com/2009/12/09/i-am-trying-to-upload-a-csv-file-and-it%e2%80%99s-not-working-what-should-i-do/ http://blog.iacez.com/2009/12/09/i-am-trying-to-upload-a-csv-file-and-it%e2%80%99s-not-working-what-should-i-do/#comments Thu, 10 Dec 2009 01:14:36 +0000 Penny Feigel http://blog.iacez.com/?p=1174 If you are having a problem uploading a CSV file, be sure to check that you have a single row of headers.  Many downloads have four or five lines of description on the top and that will not work.  For a sample of the format to use, use the “download sample CSV file” link on the import/export page.  If you continue to have problems please let us know at support@iacez.com and we will be happy to help you.

]]> http://blog.iacez.com/2009/12/09/i-am-trying-to-upload-a-csv-file-and-it%e2%80%99s-not-working-what-should-i-do/feed/ 1 Is the free trial version the same as the paid version of IAC-EZ? http://blog.iacez.com/2009/12/02/is-the-free-trial-version-the-same-as-the-paid-version-of-iac-ez/ http://blog.iacez.com/2009/12/02/is-the-free-trial-version-the-same-as-the-paid-version-of-iac-ez/#comments Wed, 02 Dec 2009 22:53:22 +0000 Penny Feigel http://blog.iacez.com/?p=1164 It’s exactly the same! The free trial is a complete working version of the software with all the same features. This will allow you to fully analyze the software and decide if it will be the best choice for your business.

]]> http://blog.iacez.com/2009/12/02/is-the-free-trial-version-the-same-as-the-paid-version-of-iac-ez/feed/ 1 What if I have a question or a problem after business hours? http://blog.iacez.com/2009/11/25/what-if-i-have-a-question-or-a-problem-after-business-hours/ http://blog.iacez.com/2009/11/25/what-if-i-have-a-question-or-a-problem-after-business-hours/#comments Thu, 26 Nov 2009 01:18:08 +0000 Penny Feigel http://blog.iacez.com/?p=1153 IAC-EZ support is here to help! If you submit a support request we will answer it as soon as possible: Any time, any day. If you call our number after hours, just leave us a message and we will get back to you as soon as we can. We are also available on Twitter @IACEZ.

]]> http://blog.iacez.com/2009/11/25/what-if-i-have-a-question-or-a-problem-after-business-hours/feed/ 1 FAQ: How is IAC-EZ different from other bookkeeping applications? http://blog.iacez.com/2009/11/19/faq-how-is-iac-ez-different-from-other-bookkeeping-applications/ http://blog.iacez.com/2009/11/19/faq-how-is-iac-ez-different-from-other-bookkeeping-applications/#comments Thu, 19 Nov 2009 23:38:48 +0000 Penny Feigel http://blog.iacez.com/?p=1143 IAC-EZ is a transactional-based bookkeeping system. This means that the income and expenses you track are by the transaction, not by the account. This makes it super easy to separate business and personal transactions for an accurate profit and loss statement. We also offer tax estimates to help prevent any big surprises!

]]> http://blog.iacez.com/2009/11/19/faq-how-is-iac-ez-different-from-other-bookkeeping-applications/feed/ 0 “Can I Undo my Last CSV Import?” http://blog.iacez.com/2009/10/21/can-i-undo-my-last-csv-import/ http://blog.iacez.com/2009/10/21/can-i-undo-my-last-csv-import/#comments Thu, 22 Oct 2009 02:13:18 +0000 Penny Feigel http://blog.iacez.com/?p=1104 Yes! If you have a problem on a CSV import, it is simple to remove it. Just go to the Import/Export tab, and open the CSV Import/Export.

Scroll down to the Import button, and there is a link “Undo Last CSV Import”. Just click the link, and verify that you are SURE you want to delete it. It’s EZ !

Remember, if you ever have any problems, you can always reach us at support@iacez.com.

]]> http://blog.iacez.com/2009/10/21/can-i-undo-my-last-csv-import/feed/ 0 Can I import TSV files from SurePayroll? http://blog.iacez.com/2009/10/14/can-i-import-tsv-files-from-surepayroll/ http://blog.iacez.com/2009/10/14/can-i-import-tsv-files-from-surepayroll/#comments Thu, 15 Oct 2009 01:57:45 +0000 Penny Feigel http://blog.iacez.com/?p=1095 Yes! You can now import and export TSV files. Just go to your Import/Export page, then the SurePayroll center. Choose your import or export option, and that’s it. It’s EZ!

]]> http://blog.iacez.com/2009/10/14/can-i-import-tsv-files-from-surepayroll/feed/ 1 FAQ: I’m not sure what I’ve done wrong – can you look at my data? http://blog.iacez.com/2009/10/06/faq-i%e2%80%99m-not-sure-what-i%e2%80%99ve-done-wrong-%e2%80%93-can-you-look-at-my-data/ http://blog.iacez.com/2009/10/06/faq-i%e2%80%99m-not-sure-what-i%e2%80%99ve-done-wrong-%e2%80%93-can-you-look-at-my-data/#comments Wed, 07 Oct 2009 02:50:29 +0000 Penny Feigel http://blog.iacez.com/?p=1088 Yes! We now have a check box under your company preferences that you can use to allow us to check into your data. If you need help with something in your account, just check the box and save. If you want to remove the permission, uncheck the box and save! It’s an EZ way to allow us to help you!

To do this :
From your Dashboard click “Company Preferences” on the left.
Under Company Preferences you will see a box next to
“Customer Service Access?”
check box
Just check the box and click Save Company.

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